Boomra for Home Care · San Diego
The families who called you and never started care, brought back.
Boomra follows up with the families in your old inquiry list by text and phone, in your agency's voice. The ones who are ready get booked into a free in-home assessment and handed to your intake team.
Founded by Bryan Sullivan in San Diego · (949) 214-7146
What a family sees
A warm check-in, in your agency's voice.
Short, kind, and easy to answer. No pressure and no sales pitch. If a family is ready, they get a time for a free in-home assessment. If they're not, they can reply STOP and never hear from us again.
Example only · your agency approves every messageHi Maria, this is the scheduling assistant for Your Agency. You called us this spring about care for your dad. No pressure at all. If it would help, we'd be glad to stop by for a free in-home visit. Reply STOP to opt out.
Thank you for checking in. Things have gotten harder lately. Could someone come by next week?
Of course. Does Tuesday or Wednesday morning work better for you?
The problem
Most inquiries don't end in a no. They just go quiet.
A daughter calls about her dad. She asks about hours and cost, says she needs to talk to her brother, and you never hear back. Your team is busy with active clients, so a second or third follow-up rarely happens.
Months later, many of those families still need help. Some have had a fall or a hospital stay since that first call.
Those families said "not yet," not "no."A kind, well-timed check-in from your agency is often all it takes to restart the conversation.
How it works
Three steps. Your team only talks to families who are ready.
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You share your old inquiry list
A simple export or spreadsheet of past inquiries that never started care: name, phone, and any notes. We don't need access to your systems.
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We reach out in your agency's voice
Warm, short texts and calls under your agency's name. You approve the wording before anything goes out, and we answer replies about next steps.
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Ready families get booked
Families who want to talk are scheduled for a free in-home assessment and handed to your intake team with a short summary of the conversation.
Founding pilot
A free 2-week pilot for one San Diego agency.
We're starting with a single founding agency in San Diego. You get the full follow-up service at no cost for two weeks. In return, if the pilot helps, we write up the results together as a case study.
- Free for 2 weeks, with no contract
- You approve every message before it goes out
- A written summary at the end: who replied, who booked, who asked to stop
- The case study only uses details you sign off on
What we need from you
Your list of past inquiries, 20 minutes to agree on tone and wording, and the name of the person who should receive booked assessments.
Ask about the pilotGuardrails
Careful with your families and your reputation.
These families trusted your agency during a hard moment. Every message is written to protect that trust.
- You approve every messageA person reviews the wording, and nothing goes out without your OK.
- STOP means stop. Instantly.Anyone who replies STOP or asks not to be contacted is removed right away.
- Quiet hours, 9am to 8pmNo texts or calls outside those hours, local time.
- No medical advice or pricingCare, health, cost, and coverage questions go straight to your team.
- Honest about automationMessages come from your agency's scheduling assistant, never a made-up person, and your team can step in anytime.
- Family contact info handled carefullyYour list is used only to follow up on your behalf. It is never sold or shared, and it's deleted when you ask.
About
Founded by Bryan Sullivan, here in San Diego.
Boomra for Home Care helps local agencies with one job: following up with families who reached out and then went quiet.
You'll work with me directly. I'm local, so I'm happy to meet in person or talk by phone, whichever is easier. And if it isn't a fit for your agency, I'll tell you.
Old inquiries, back in the calendar
Let's talk for 15 minutes.
I'll walk you through how the pilot works, and you can decide if it's worth trying with your past inquiries.
- Founder
- Bryan Sullivan
- brysullivann@gmail.com
- Phone
- (949) 214-7146
- Based in
- San Diego, CA